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Melbourne CBD, Melbourne • Mon-Fri 10:00-19:00, Sat 11:00-16:00
(03) 8265 9823 • By appointment only

Terms and Conditions

Quick Summary:

  • A 50% deposit is required to secure your booking.
  • You get 3 rounds of revisions per track.
  • All prices include 10% GST.
  • You retain all ownership rights to your music.

1. Subject of Agreement

These Terms and Conditions govern the provision of professional audio engineering services, including mixing and mastering, provided by Banaedgezen Pty Ltd, directed by Daniel White, located at 412 Collins Street, Melbourne VIC 3000. By submitting a project request, the Client agrees to these terms in full.

2. Booking and Application

All service requests are handled via the contact form or email at [email protected]. A booking is confirmed only after the Client provides the necessary audio files meeting the technical requirements (minimum 44.1kHz, 24-bit, with -6dB peak headroom) and pays the required deposit.

3. Pricing and GST

All prices listed on the website are in Australian Dollars (AUD) and include the Goods and Services Tax (GST) of 10%. Any changes in the scope of work may result in price adjustments. For specific rate details, please refer to our Services page.

4. Deposit and Payment Terms

A deposit of 50% of the total project cost is required before work commences. The remaining balance is due upon approval of the final mix/master but before the delivery of high-resolution, non-watermarked files. For B2B clients, payment terms are strictly 14 days from the date of invoice. Rush orders incur an additional fee of 30%.

5. Revisions and Delivery

The standard turnaround time is 5 business days from the date of deposit and file receipt. Each track includes 3 rounds of revisions. Additional revisions beyond this limit will be billed at an hourly rate. Final delivery includes a 24-bit WAV and MP3 master, along with loudness reports (LUFS, true peak).

6. Cancellations and Refunds

Cancellations made before work begins may be eligible for a partial refund of the deposit, minus an administrative fee. Once work has commenced, the deposit is non-refundable. All services are provided in accordance with the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).

7. Intellectual Property Rights

Banaedgezen Pty Ltd does not claim any ownership over the Client's musical compositions or recordings. The Client warrants that they hold all necessary rights to the samples and materials provided. Upon full payment, the Client holds full rights to the final master. Project files are stored for 6 months after completion, after which they may be deleted.

8. Liability and Consumer Law

Banaedgezen Pty Ltd provides services with professional care. We are not liable for losses resulting from the Client's failure to provide correct stems or for third-party distribution errors. Our liability is limited to the amount paid for the specific service. For data handling details, see our Privacy Policy.

9. Disputes and Jurisdiction

Any disputes arising from these terms shall be governed by the laws of Victoria, Australia. The parties agree to the exclusive jurisdiction of the courts in Melbourne. Complaints regarding data privacy may be directed to the Office of the Australian Information Commissioner (OAIC), GPO Box 5288, Sydney NSW 2001.

Updated 15 October 2026

Contact: (03) 8265 9823 | [email protected]